This Privacy Policy explains how Hula Spins collects, uses and protects personal information when you register, play or otherwise interact with the service. We respect your privacy and set out here the types of data we process, how we use it, the choices available to you and the steps we take to keep information secure.
We collect information you provide when creating an account and using the service, such as your name, date of birth, address, email, telephone number, identity documents and payment details. This information is used to verify your identity, prevent fraud and meet legal obligations.
Technical data includes IP address, device identifiers, browser type, operating system, screen size and log data about how you access and use the website or mobile interface. We use this information to maintain the service, diagnose issues and improve performance.
Transactional data covers deposits, withdrawals, game activity, wager history and communications with customer support. We retain records of transactions and activity for account management, compliance and dispute resolution.
We use appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse. Data in transit is protected by industry‑standard encryption and access to personal information is restricted to staff and suppliers who need it to perform their duties. We review our security arrangements regularly.
We and our partners use cookies and similar technologies for essential site functions, analytics and, where permitted, advertising. You can control or delete cookies through your browser settings. Declining non‑essential cookies may affect how some features work. For specific opt‑outs, consult your browser or device settings.
You have rights in relation to your personal data, including the right to access, correct, restrict processing, object to processing, request portability and withdraw consent where processing is based on consent. You may also lodge a complaint with the relevant supervisory authority.
You can review and update certain account information by signing in to your account. To request access, correction or deletion of other personal data, contact [email protected]. We will verify your identity before acting on requests and will retain information where required for legal, regulatory or legitimate business purposes.
We share personal data with suppliers and service providers who perform services on our behalf, such as payment processors, ID verification, fraud prevention and hosting providers. We may also disclose information to comply with legal obligations or to protect rights and safety. All third parties are required to protect personal data and may process it only under our instructions.
We may update this policy from time to time. When changes are material we will notify account holders by email or through prominent notices on the site. Please check this page periodically for the latest version. If you use services under the HulaSpins name, the same privacy practices apply as set out here.
