At HulaSpins we take safer gambling seriously and aim to keep play enjoyable and controlled for everyone. We design tools and procedures to protect players, promote informed choices and reduce risk. Our approach is practical and supportive, emphasising clear limits, identity checks and options you can use any time to manage your account.
We focus on prevention, early intervention and clear information. We make sure players are 18+ and ask for identity checks where needed to keep accounts secure and to meet basic safety checks. We encourage responsible play by making limits and safer‑gambling tools easy to find and simple to use.
We provide a set of on-site controls that let you manage how you play. These include deposit limits, session reminders, time-outs and full self-exclusion. You can access these tools from your account area at any time and adjust most settings instantly.
Players can set daily, weekly or monthly deposit limits to control spending. Limits can be reduced immediately and increased only after an affordability review where we may ask for supporting documents. Setting a lower limit is an effective way to keep betting activity within a comfortable budget.
Loss limits help you cap total losses over a set period. You can choose a limit that suits you and change it downwards at any time. We recommend combining loss limits with deposit limits for clearer control over net spending.
Session reminders and time limits are available to prompt you during play and prevent long sessions. You can take a short time-out from the account for hours or days, or request longer breaks. Time-outs are applied immediately and block play for the selected period.
If you need a longer break, self-exclusion will close access to your account for a defined period. During self-exclusion you will not be able to log in or receive marketing. We respect your decision and will help with next steps if you choose to return after the exclusion period ends.
Warning signs include chasing losses, playing for longer than intended, borrowing to play, neglecting other responsibilities and changes in mood linked to gambling. If you or someone close to you shows these signs, consider using our controls and seeking support.
Set a clear budget, use deposit and loss limits, take regular breaks and enable session reminders. Keep account details private and avoid gambling when stressed or tired. Share your limits with a trusted friend or family member for extra accountability.
We encourage anyone who needs extra help to contact specialised support organisations for confidential advice. If you need immediate assistance, reach out to a national gambling support charity or your local health services. Hula Spins supports use of external professional services and will assist you in taking the necessary account steps.
